Our products can be shipped all over the world
We have manufacturing bases around the world, and our products are manufactured and shipped from the base closest to our customers.
* Subject to availability of inventory, products, and manufacturing sites.
* Except for bowling balls.
For those who have concerns about international shipping
We will email you the tracking number when the item is shipped.
The tracking number is linked to a web page where you can track the status of the shipment. So, you can check the status of your package immediately.
In the unlikely event that an item is damaged upon delivery, we will replace it free of charge.
In the unlikely event that an item is damaged upon arrival, please take a picture of the situation first. Once you have taken a picture, please send us the picture via Messenger or email.
We will check the photos and then contact the manufacturer for further instructions on manufacturing and shipping.
In the unlikely event that the shipping company loses them in transit, we will remanufacture them free of charge.
In the unlikely event that the shipping company informs you that the item has been lost, or if the item has been shipped and is more than 30 days past its expected arrival date, please contact us first.
We will check the situation and consult with the manufacturer to remanufacture and reship the product.